According to research by PwC, good CX has a tangible commercial impact and profoundly shapes people’s willingness to spend, stay loyal or switch to a competitor. Consumers are willing to pay a premium ...

Carl Eschenbach explains how workers—including CEOs—can coexist with AI.

President Trump himself once wrote “I like being unpredictable.” And today’s leaders are seeing that play out: Rarely have ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Harvard and MIT are putting temporary freezes on new hiring as they and other colleges respond to uncertainty and potential ...

Bhumi Pednekar is currently in Harvard University and she's there for a short study module. Read the details here.

In the spring of 2009, as the global financial crisis continued to roil markets and businesses, the chief executive of a multinational consulting company called an all-hands teleconference.

The hiring pause at one of the nation’s wealthiest schools comes after other schools have also announced efforts to save money. By Stephanie Saul Harvard University, one of the nation’s ...

Alexander Budzier is a fellow in management practice in information systems at Saïd Business School. Explore HBR HBR Store About HBR Manage My Account Follow HBR Harvard Business Publishing ...

Harvard Business School (HBS) welcomes students from around the globe. The admissions criteria applied in evaluating international applicants are the same as those for US citizens. All application ...

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